October 2019

Product roadmap

“Competition is fierce” is an understatement in the business world. Especially so in the software product development arena. As of the third quarter of 2019, 2.47 million Android apps and 1.8 million apps for iOS were available to the over three billion global smartphone users. Even more discouraging, Gartner estimates that less than 0.01 percent of all consumer mobile apps were[…]

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personalized customer support

Today’s customers are looking for that critical personal touch. They want to feel genuinely connected and important to your business. When you customize those important customer interactions, you make customers feel more valued by your business. With these simple tactics, you can take an otherwise lifeless customer interaction & not so personalized customer support turn[…]

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