December 2019

release manager roles & responsibilities

Release management is still an emerging discipline in software development. But, it is also growing rapidly due to technological changes. Release management as a discipline emerged from the sector’s shift from project-based offerings to product-based ones. Before the shift, programmers viewed individual releases as projects instead of products.  As processes became more complex, a need[…]

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customer feedback

Customer feedback is invaluable. It enables any business to grow by satisfying its most important ally—the customer. It then becomes easier for companies to understand customers’ wants, expectations and dissatisfaction. A recent Salesforce report reveals that 89 percent of business customers expect businesses to understand their needs and expectations. By aligning their products to this[…]

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