Learn four common reasons that nobody reads your release notes and some actions that you can take to improve them.
Discover best practices for managing feature requests along with some tools that can simplify the process.
Learn how Jira Query Language, or JQL) can help you search and analyze Jira issues.
Learn why customer feedback is so important and actionable strategies that you can use to build a feedback loop.
Learn how release notes go wrong and how to improve them to maximize engagement with your users.
Learn why release notes matter and actionable strategies that you can use to increase engagement with customers.
Discover four ways that you can improve user engagement in your software-as-a-service business.
Discover four ways that developers can automate tedious busywork and free up time to focus on higher-value tasks.
Learn why feature announcements matter and how to effectively market new features to your audience.
Knowledge base is one of the many touch points your team is going to have with customers. It is one of those self-service tools you can offer to customers & help them find answers on their own. A recent survey by Zendesk shows importance of a bespoke and useful knowledge base. Up to 91% of customers interviewed[…]