What Is an Affinity Diagram?

What Is an Affinity Diagram?

An Affinity Diagram is a tool used to organize ideas or data into groups based on similarity.

It helps make sense of large, unstructured information like brainstorming notes or user feedback by clustering related items together.

It’s great for finding patterns, improving collaboration, and making informed decisions.

When to Use an Affinity Diagram

After brainstorming

After brainstorming

To organize scattered ideas.

During problem-solving

During problem-solving

To identify root causes.

When analyzing feedback

When analyzing feedback

To group customer comments or survey responses.

For project planning

For project planning

To sort tasks, risks, or features.

After research

After research

To make sense of UX or market research findings.

To build consensus

To build consensus

When teams need clarity on complex or messy topics.

How to Create an Affinity Diagram (KJ Method)

  • Gather Ideas

    Gather Ideas

    Collect input from brainstorming, feedback, or research. Write each idea on a separate sticky note or digital card.

  • Display the Ideas

    Display the Ideas

    Place all the notes on a board or wall physically or using digital tools like Miro or MURAL.

  • Group Similar Ideas

    Group Similar Ideas

    Without talking too much, silently start grouping related ideas based on natural connections.

  • Label the Groups

    Label the Groups

    Once clusters form, give each group a clear, short title that summarizes the theme.

  • Review-Discuss

    Review & Discuss

    Go through the groups with your team, refine them if needed, and use the insights to make decisions or take action.

Affinity Diagram vs. Other Frameworks

Framework Purpose Structure Type Best Used For Key Difference from Affinity Diagram
Affinity Diagram Organize ideas by natural relationships Cluster-based (non-linear) Brainstorming, feedback analysis, finding patterns Focuses on grouping similar, unstructured ideas
Mind Map Explore and visualize related concepts Hierarchical (central idea) Planning, note-taking, creative thinking Starts with one central idea and branches outward
Flowchart Show step-by-step process or decision paths Sequential (linear or branching) Process mapping, workflows, system design Emphasizes order and flow, not idea grouping
Concept Map Show relationships between concepts Networked (connected nodes) Knowledge organization, learning Shows explicit links between concepts, not clusters

Common Mistakes & Pro Tips

Common Mistakes:

  • tips

    Grouping too fast: Rushing leads to poor connections between ideas.

  • tips

    Talking during sorting: Conversations can bias groupings.

  • tips

    Skipping labels: Without labels, it's hard to understand the clusters later.

  • tips

    Ignoring outliers: Unique ideas may hold valuable insights.

  • tips

    Overcrowding groups: Too many ideas in one group causes confusion.

Pro Tips:

  • tips

    Sort silently: Keep the process neutral and focused.

  • tips

    Find natural patterns: Let ideas connect organically.

  • tips

    Label clearly: Helps with clarity and later reference.

  • tips

    Consider outliers: They might lead to new solutions.

  • tips

    Split big groups: Smaller clusters are easier to analyze.

Digital Tools for Affinity Mapping

  • Miro

    Miro:

    A collaborative online whiteboard with ready-made affinity diagram templates and real-time teamwork features.

  • MURAL

    MURAL:

    Great for remote brainstorming; offers sticky notes, grouping, and voting tools for organizing ideas visually.

  • Lucidspark

    Lucidspark:

    A flexible whiteboard from Lucidchart; ideal for teams wanting to connect visuals with flowcharts and diagrams.

  • Microsoft Whiteboard

    Microsoft Whiteboard:

    Simple and integrated with Microsoft 365, perfect for basic grouping and collaboration.

FAQs

Yes! It’s great for organizing thoughts, planning goals, or making big decisions.

Related Glossary Terms

MoSCoW Prioritization

A prioritization method that categorizes tasks or features into Must have, Should have, Could have, and Won’t have to help teams focus on what matters most.

Read More

Action Priority Matrix

A decision-making tool that helps you prioritize tasks by mapping them based on impact and effort, making it easier to choose high-value actions.

Read More

Minimum Viable Product

A Minimum Viable Product is the simplest version of a product that includes just enough features to satisfy early users and gather feedback for future development.

Read More

Elevate your workflow with smarter solutions!

×