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Introduction

Thank you for taking the time to explore/use our apps to add value to your teams.

We understand that sometimes things don't go as expected.

Our team is ready to assist you in resolving any challenges you're facing.

Our team will ask for a quick screen sharing call to quickly identify & resolve issues.

What to Expect

One of our support specialists will connect with you at your convenient chosen date & time.

We use Google Meet for our virtual meetings. However, if you prefer a different platform (i.e. Zoom, MS Teams) please let us know, and we'll do our best to accommodate.

During the session, our support specialist may request that you share your screen to help us understand the problem better. However, we understand if you cannot do so due to security or privacy reasons. In that case, we'll work together to communicate and understand the issue as effectively as possible.

Additionally, our support specialist may ask for your permission to record the meeting for internal sharing purposes. You are free to opt out by simply declining this request.

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Testimonials

Our customers say it best

I really have to point out the fast and imho exceptional support of Amoeboids, since they always where quite fast and helpful in solving different problems. They are also very open towards new feature requests and implemented a few of them as well within less then 6 months. Keep up the good work!

Benjamin S

Wiko

Very useful to simplify RN generation. Quite powerful and flexible. Support team is quick. I even received a video demonstration for one of my how-to questions. Recommended.

Alain B

Prima Solutions

Last, but not least, the support team is always there for you. Even when I was on free plan, my question was not abandoned and I received help.
Definitely worth using!

Maciej W

Restimo

I love the customization and ease at which I can create my stakeholder release update with this tool. It may take a little tweaking to get the exact output you want, but should you not understand how to do precisely what you're looking for the Amoeboids support team is super helpful/informative and will get to the bottom of it for you!

Darren S

Our team has been using this app for several months to publish release notes to Confluence. We really love this application as it allows to create our own templates and publish release notes to Confluence with just one click. The developers are responsive to feedback, I do recommend this app.

Anastasiya S

Service Channel

Why choose us?

We pride ourselves on our customer-first approach and strive to resolve issues quickly and efficiently.

With a deep understanding of our products, we are here to ensure that your experience is nothing short of excellent.

We are always open to learning more about your use cases & how our apps can solve them.

Thank you for choosing to spend your time with us. Your feedback and involvement are invaluable to us. Together, we can make sure that our apps continue to meet and exceed your expectations.

Need Help? Book a troubleshooting session with us