Solutions for Jira Service Management

Looking to get more value from your Jira Service Management? Solve those specific problems with our apps for JSM.

Generate automated reports based on JSM projects & use them for process improvements.

Report on SLAs, Customer ratings among other things related to your ITSM processes.

Get creative & support periodic Customer success team meetings with focused templates from our gallery.

Do more with JSM projects by turning them into a customer facing Idea and/or Product roadmap portal.

Reduce support workload by putting up repetitive tickets on the roadmap & deflect support tickets.

Guide product direction by seeking customer votes & feedback on the product ideas & the roadmap.

Let JSM customers provide your agents their screen recordings or annotated screenshots with ease.

Customers can provide the recordings or screenshots when creating a ticket or while adding a comment.

Help agents share screencast videos or screenshots with customers right from within the JSM tickets.