Jira Service Desk
Get votes & feedback from customers to build a compelling product roadmap, from your JSD project.
Check out the Roadmap portal for Roadmap Portal app
Make it easy for JSD customers to voice their opinions
Public Roadmap Portal
Manage customer feedback in a more organised & collaborative way. Publish a customer feedback & roadmap portal that is publicly accessible. Easily gather customer comments & votes. Build your product roadmap in a transparent way.
Gather customer requests, comments & votes in a more transparent way. Engage with them to figure out their core pain points & see how widespread they are. Reduce the number of duplicate feature requests by pointing customers to the public portal.
Convey your product development priorities to the customers & engage them for mutual benefit. Build what matters most by collaborating with customers.
Use the power of JQL & Jira Service Desk
Flexible & Secure
Roadmap portal is built on top of Jira service desk. It uses the power of JQL to power the public portal. Which means it is immensely flexible. Additionally, it relies on the JSD customer accounts. So all your user data stays secure in your Jira.
Have questions about the Roadmap portal for JSD app ?
New to Jira Service Desk ? This one is for you!
We’ll set up a customer facing service desk project for you with necessary request types, workflows & notifications. Additionally we’ll create a roadmap portal to address your needs. For a one time fees of 350 USD.
Only need help with Roadmap portal ? We've got your back!
You have an established service desk project & just need a hand setting up the roadmap portal with appropriate JQLs, look & feel? Express onboarding is what you need. Simple pricing at 149 USD/portal.
Roadmap portal is purposely built for your JSD cloud instance.
Roadmap portal currently does not support the JSD server version.
JSD Data Center
Roadmap portal will not be available for the data center version of JSD.