Typeform integration for JSM
Wow your Jira Service Management Customers
Bring amazing UX of Typeform to Jira Service Management's ticket creation process. Delightful & interactive.
No more dry & boring forms to fill for your JSM customers. Say Hi to more contextual & personalised interactions.
Benefits of Typeform integration for JSM
Are you a team obsessed with customer delight? Then Typeform integration is here to make the ticket creation process in JSM a breeze. Customers can create tickets from where they are, without going to your customer portal!
Map Typeform questions with JSM request fields with guided mapping
Always create JSM tickets or only when a certain condition is met
Personalise ticket creation forms with hidden fields such as name, email etc
Few use cases:
External facing customer support forms for Feature requests, Bug reports etc
Candidate facing recruitment forms for various open positions etc
Internal employee helpdesk forms for IT support, HR requests etc
Provide Typeform as an embed, pop-up or a chat widget directly in your web or mobile app. Then your users can create JSM tickets right from there rather than doing it via the isolated customer portal.