Learn how to collect, prioritize, and act on feedback using our Roadmap & Idea Portal for Jira Service Management (JSM).
Video Brief:
In this webinar, Annu Satpute, Customer Success Manager at Amoeboids, showed how product teams can change chaotic Jira Service Management ticket queues into structured, actionable product strategies using the Roadmap & Idea Portal for JSM.
This session focuses on how you can align internal teams and gain customer trust within JSM by centrally collecting feedback, setting transparent priorities, and sharing clear roadmaps.
Annu shows how the Roadmap and Idea portal app offers to build a system that works and how it can handle a large number of tickets or customers who want more visibility.
Live Demo Highlights:
- Collect feedback from customers and internal teams from a single portal
- Link ideas directly to Jira issues to ensure alignment with development
- Use voting (including anonymous) to prioritise what matters most to your users
- Create and share public or private roadmaps to match your transparency preferences
- Auto-notify contributors as ideas progress, keeping users engaged and informed
This session highlights how the Roadmap and Idea Portal for JSM uses structured collecting, smart goals, and transparent communication to change chaos into a clear roadmap that everyone can follow.
Annu also discussed how anonymous voting increased input by 40%, roadmap ideas by 25%, and satisfaction through structured feedback, prioritisation, transparency, team alignment, along with a Q&A session.
Watch this webinar to find out how scattered feedback can be converted into meaningful product direction.