Automated Release Notes App

Automatically adding a new release announcement to Jira service management customer portal

This video will demonstrate how to seamlessly add new release announcements to your Jira Service Management customer portal using the Automated Release Notes (ARN) app. Enhance customer engagement and ensure they’re always up-to-date with the latest releases effortlessly.

Video Brief-

In this video, Sujeet explains how to automatically add new release announcements to your Jira Service Management (JSM) customer portal using the “Automated Release Notes for Jira” app. The process involves setting up integration, creating templates, and configuring rules to streamline the announcement publishing. Here are the key steps discussed:

  • Utilize the “Automated Release Notes for Jira” app to automatically publish release announcements on your JSM portal.
  • Ensure JSM is integrated with the app by configuring settings and adding appropriate user credentials.
  • Develop a template with variables for project and version names to create dynamic announcement messages.
  • Establish a rule to automate the publishing process, including selecting the template and adding the unique portal ID.
  • Implement URL variables for dynamic link generation and format them as clickable hyperlinks in the announcements.
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